TERMS & CONDITIONS

Group Pilates: Outlined below is the commitment you are making when you join a group Pilates class, please read the details carefully to ensure you know how the Unified system works.

General Class info:

  • Unified Fitness Group Pilates classes run on a 10-week term structure.
  • Upon joining a Group Pilates class, you are allocated a spot within your nominated class for the duration of the term.
  • Sessions run for 50 – 55 minutes.
  • Session cost is $30 per class casually* and $25 per class if you sign up for the whole term. Term enrollments cost $250 and will be invoiced before the commencement of each term. These payments can be made via cash, Direct Debit or cheque. It is expected that payment is made upon the commencement of the term unless you have made other arrangements with Martine directly.
  • Class numbers are capped at 4 per class. This allows a full equipment set including a reformer for each participant.

*Casual group Pilates spots are only available occasionally when a class happens to not be fully allocated. It is best to lock in a regular spot if you are able to.

Cancellations and ‘Makeup’ classes:

  • If you are unable to attend your normal class, you MUST take yourself out of the class within 24 hrs of the scheduled class time.
  • Failure to cancel your session within 24 hrs is classed as a ‘late cancel’ and will result in the forfeit of your class that week. If you are not a term participant and have enrolled on a casual basis, you will be charged $30 in the event of a ‘late cancel’.
  • If you take yourself out of the class within 24 hrs of it commencing, you will hold the session credit and be able to book yourself into another class anywhere within the 10-week timeframe. This is what we term a ‘make up class’.
  • Makeup classes must be scheduled and used before the end of the current term. Please follow the Mindbody log in instructions for how to look at the timetable and book yourself into a makeup class. The timetable can also be viewed on our website (www.unifiedfitness.com.au).
  • If you are wanting to book a class that is full at the time you are online, you can waitlist yourself for your preferred class. If a spot becomes available in the class you have waitlisted yourself in, you will receive notification via email. So, in the instance you are on the waitlist for a class, please check your emails in the time leading up to the class. If you are waitlisted and you change your mind about wanting to attend, please take yourself out of the class so that it can be made available for someone else. Out of curiosity for other clients, we request that you do NOT put yourself on the wait list of more than 2 classes for any one week at any one time.

Contacting the studio:

  • If you are having any problems with the online booking system or have any other questions or concerns, please contact the studio on the studio landline (03) 9578 2542 OR via email; [email protected] OR [email protected].
  • PLEASE DO NOT CONTACT TRAINERS ON THEIR MOBILE PHONES REGARDING BOOKINGS OR CANCELLATIONS. BOOKING OR CANCELLATIONS RECEIVED VIA TEXT WILL BE DISREGARDED

UF Policies and Procedures 2015 – Group Pilates

Semi-Private Pilates: Outlined below is the commitment you are making when you book a semi-private Pilates training session, please read the details carefully to ensure you know how the Unified system works.

Semi-Private Pilates:

  • 1-hour Semi-Private Pilates Costs $40 if you opt to pay as you go OR $350 for a 10 pack of sessions purchased up front.
  • If you are unable to attend a session 24 hours notice must be given to the studio prior to your scheduled session to avoid being charged for that session. Late cancel fee = cost of a training session.
  • Semi-Private Sessions can have up to a maximum of 4 people per class/instructor
  • The duration of a Semi-Private session is 1 hour.
  • If you are to be the only person in the class on any given week, you are entitled to a 30-minute individual session for the same cost.
  • You also have the option to train individually for the full hour however if you take that option, the cost is $70 (the cost of a private Pilates booking)

Contacting the studio:

  • To contact the studio for a booking or cancellation, please contact the studio either by email; [email protected] or phone on (03) 9578 2542.
  • PLEASE DO NOT CONTACT INSTRUCTORS ON THEIR MOBILE PHONES REGARDING BOOKINGS OR CANCELLATIONS. BOOKING OR CANCELLATIONS RECEIVED VIA TEXT WILL BE DISREGARDED.

NOTE: We understand at times, extreme and unforeseeable circumstances may arise. If you want to negotiate a variation to the above, you must discuss it with Martine only.

UF Semi-Private Pilates – 2015

Private Training: Outlined below is the commitment you are making when you book in for private training sessions, please read the details carefully to ensure you know how the Unified system works.

Personal Sessions:

  • Private sessions are either 1:1 or 2:1 and 30 or 60-minute duration and allow for flexible / variable timetabling at times most convenient to you.
  • Sessions costs:
    • 1:1 (1hr) – $70
      1:1 (30mins) – $45
      2:1 (1hr) – $90 ($45 per person)
      2:1 (30min) – $50 ($25 per person)
  • If you are unable to attend a private 1:1 session, 24 hours notice must be given to the studio prior to your scheduled session to avoid being charged for that session. Late cancel fee = cost of a training session.
  • If you are unable to attend a private 2:1 session, 24 hrs notice must be given to the studio to cancel the session. Failure to give 24 hrs notice will result in a late cancellation fee – the same as the cost of your part of the session.
  • If your training partner cancels their session (and provides within 24 hrs), we will notify you and you can decide whether you wish to continue with your session. If you do so, you will be charged the rate of an individual personal training session as per outlined above, or you can choose to do a 30-minute session for $45.

Contacting the studio:

  • To contact the studio for a booking or cancellation, please contact the studio either by email; [email protected] or phone on (03) 9578 2542.
  • PLEASE DO NOT CONTACT TRAINERS ON THEIR MOBILE PHONES REGARDING BOOKINGS OR CANCELLATIONS. BOOKING OR CANCELLATIONS RECEIVED VIA TEXT WILL BE DISREGARDED.

NOTE: We understand at times, extreme and unforeseeable circumstances may arise. If you want to negotiate a variation to the above, you must discuss it with Martine only.

UF Policies and Procedures 2015 – Private PT

Group Classes Include:

General Fitness
Barre
Springys
Running Squad

**PLEASE NOTE – An individual assessment session (1 hr) is recommended prior to joining any group class however it is COMPULSORY prior to booking into and attending a Group General Fitness class.

Costs & Terms of Commitment – Please select from following options:

Membership rate = $65 per fortnight (Unlimited classes as per terms below)
Casual 10 pack purchase = $200 (3 months expiration from time of purchase)
Casual attendance = $25 per class (Pay as you go)

Membership Terms & Conditions:

Minimum commitment period= 12 weeks
Discontinuing OR suspension of membership requires 7 days notice; suspension must be ≥ 2 weeks. Suspension period must be specified at the time of suspension notification. The suspension time will NOT be included in the minimum 12 week commitment period.
Suspensions OR discontinuation requests must be put in writing and emailed to [email protected].
Upfront package purchases are not interchangeable or transferable.
Clients must log in to Mindbody and book their space in class online in order to be allocated a place.
No shows will incur a $15 fee after the first incident.
The account failed payment fee of $9.90 will incur from Ezidebit; due to insufficient funds on the day of auto transaction.

NOTE: We understand at times, extreme and unforeseeable circumstances may arise. If you want to negotiate a variation to the above, you must discuss it with Martine only.

UF Group General Fitness Policy 2015

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